Our network in Blackpool

Overview

Phase 1 of the IX Wireless infrastructure rollout is an £8million investment to install a gigabit ready broadband network across Lancashire.

Unlike traditional 'dig and cover' operators, IX Wireless uses a combination of fixed lines and our own telegraph pole infrastructure technology, to deliver fast and reliable broadband speeds, directly to residential and commercial premises at an affordable price.

Other providers are forced to spend between £2-4 million over 12-18 months to upgrade a two square mile area with gigabit-capable cable fibre. However with the IX Wireless technology, we cover the same area in just six months at 15% of the cost. It means we can implement ground-breaking technology faster, cheaper and more effectively than anywhere else in the world.

And because our installation process requires minimal construction or excavation work, it won't impact the local community or the residents' day-to-day lives. There are no road closures, traffic congestion or noise pollution. The masts are designed to last up to 60 years, removing disruptive maintenance work.

Once up and running, our innovative broadband technology means we can guarantee speeds of up to 900Mbps. To put that into context, 900Mbps allows you to download an entire movie in under 60 seconds or work from home without interruption. It also supports multiple devices and users, even during peak usage time.

IX Wireless and digital inclusion

IX Wireless is committed to digital inclusion and bridging the digital divide. In some parts of Lancashire and the North West, up to 15% of the adult population don't have regular and easy access to the internet. Those living off-line are more likely to struggle financially, have fewer educational opportunities and find it harder to contact GPs, hospitals, housing associations and job support services.

That's why we're giving away 20% of our network, as part of an 'Internet for everyone' initiative. The free broadband goes to local authorities, schools and charities, including Age UK and St Silas Church in Accrington. It's helping older people live more empowering lives and was a huge factor in keeping St Silas Church members connected during the COVID lockdowns; the church used it to live stream Sunday services and is planning to start online digital training sessions for parishioners.

Planning considerations

Code powers from Ofcom give us permission to construct and maintain electronic communication networks and infrastructure on public highways, such as telegraph poles and cabinets.

Our code power licence is classed as 'permitted developments' under Town and Country Planning legislation, so we don't have to apply for planning permission before we begin building a new network.

We also voluntarily comply with the 2016 code of practice on the siting of our cabinets and poles. We carefully consider the location of every piece of network infrastructure, ensuring that every project we undertake causes minimal disruption to communities and the natural environment.

Communication strategy

We maintain an open, transparent and consistent communication strategy with the public, during every stage of a network installation and we encourage members of the community to offer any feedback or suggestions for improvement.

Our communication policy includes:

  • keeping the local community informed on upcoming build works with site notices no later than four weeks in advance.
  • introduction letters posted no later than three weeks in advance.
  • confirmed start date letters posted to local properties no later than ten days in advance.
  • local news stories and coverage, announcing the network's arrival and benefits to the community.

We also reach out to local organisations and charities, to discuss how we can support and benefit them.

How the network delivers fibre broadband

Our cabinets are directly linked to the local telephone exchange, which sends fibre to the cabinet.

Our telegraph poles then carry fibre cables overhead from the cabinet to our transmitter (broadcasting mast).

The fibre signal is then sent wirelessly from the transmitter to a small receiver fitted to the property.

The transmitter is cabled directly to the router, guaranteeing full-fibre speeds.

We use sustainable materials

Our telegraph pole supplier is certified by Programme for the Endorsement of Forest Certification (PEFC). PEFC is an international, non-profit, non-governmental organisation that promotes sustainable forest management, through independent third-party certification.

It means all the wood used for our poles is sourced and treated by sustainability experts, working in line with strict environmental, social and economic standards.

Cut Timber

Cut Timber

Raw Timber

Raw Timber

Surface Cleaning

Surface Cleaning

Cleaned and Dressed

Cleaned and Dressed

Dressed and Natural Drying

Dressed and Natural Drying

Kiln Drying Treatment

Kiln Drying Treatment

Poles Role Cut

Poles Role Cut

IXW Logo

IXW Logo

Dressed and Natural Drying

Dressed and Natural Drying

After Treatment

After Treatment

Replanting Forest

Replanting Forest

We always listen

We have a dedicated support centre for responding to all enquiries.

Our trained agents are on hand to answer any questions via email, web contact form or telephone.

They aim to respond to general enquiries within 36 hours and any urgent queries within 48 hours.

Cabinet

Streetpoles Installed

Telepoles Installed