Our network in Manchester

Overview

IX Wireless broadband is now available across Manchester. Our new gigabit ready network offers the fastest internet speeds in the UK. Manchester residents can now enjoy download speeds of 900Mbps from an independent provider whose prices are lower than BT and Virgin's.

IX Wireless is not a dig and cover operation. Instead, we use a combination of fixed lines and our own innovative telegraph pole infrastructure technology, to deliver fast and reliable broadband speeds, directly to residential and commercial premises.

We implement ground-breaking broadband technology faster, cheaper and more effectively than anywhere else in the world.

Also because installations require little construction or excavation work, our builds minimise disruption to local communities or the residents' day-to-day lives. There are no road closures, traffic congestion or noise pollution.

IX Wireless and 'Internet for everyone.'

As many as 1.2M residents in Greater Manchester are at risk of being excluded from accessing some form of digital service. Digital exclusion can lead to loneliness and social isolation, less access to jobs and education, poorer health outcomes and even lower life expectancy.

Thankfully, Manchester is taking action. In 2020, Manchester's Mayor Andy Burnham, announced the city's Digital Inclusion scheme. It's a bold project to make Manchester a 100% digitally enabled city.

"If Greater Manchester is truly going to be a world-leading digital city region, we have to make a big commitment to fix the digital divide," said the mayor. "With this new scheme, we are ensuring that everyone in Greater Manchester, whatever their age, location or situation, can benefit from the opportunities digital brings.”

Manchester's Digital Inclusion Action Network is now leading targeted action to combat digital exclusion, with a specific focus on supporting under 25s, over 75s and disabled people in Greater Manchester.

We’re supporting this worthy cause, by giving away 20% of our network for free. The ‘Internet for everyone’ campaign will donate free broadband to Manchester's schools, local authorities, charities, churches and any other organisation that needs it.

Planning considerations

Code powers from Ofcom give us permission to construct and maintain electronic communication networks and infrastructure on public highways.

Our code power licence is classed as 'permitted developments' under Town and Country Planning legislation, so we don't have to apply for planning permission before beginning a new build.

We voluntarily comply with the 2016 code of practice on the siting of our cabinets and poles. We carefully consider the location of every piece of network infrastructure, ensuring that every project causes minimal disruption to communities and the natural environment.

Our telegraph pole supplier is certified by the Programme for the Endorsement of Forest Certification (PEFC). PEFC is an international, non-profit, non-governmental organisation, promoting sustainable forest management through independent third-party certification.

All the wood used for our poles is sourced and treated by sustainability experts, working in line with strict environmental, social and economic standards.

Communication strategy

We maintain an open, transparent and consistent communication strategy with the public, during every stage of a network installation and we encourage members of the community to offer any feedback or suggestions for improvement.

Our communication policy includes:

  • keeping the local community informed on upcoming build works with site notices no later than four weeks in advance.
  • introduction letters posted no later than three weeks in advance.
  • confirmed start date letters posted to local properties no later than ten days in advance.
  • local news stories and coverage, announcing the network's arrival and benefits to the community.

We also reach out to local organisations and charities, to discuss how we can support and benefit them.

How the network delivers fibre broadband

Our cabinets are directly linked to the local telephone exchange, which sends fibre to the cabinet.

Our telegraph poles then carry fibre cables overhead from the cabinet to our transmitter (broadcasting mast).

The fibre signal is then sent wirelessly from the transmitter to a small receiver fitted to the property.

The transmitter is cabled directly to the router, guaranteeing full-fibre speeds.

We use sustainable materials

Our telegraph pole supplier is certified by Programme for the Endorsement of Forest Certification (PEFC). PEFC is an international, non-profit, non-governmental organisation that promotes sustainable forest management, through independent third-party certification.

It means all the wood used for our poles is sourced and treated by sustainability experts, working in line with strict environmental, social and economic standards.

Cut Timber

Cut Timber

Raw Timber

Raw Timber

Surface Cleaning

Surface Cleaning

Cleaned and Dressed

Cleaned and Dressed

Dressed and Natural Drying

Dressed and Natural Drying

Kiln Drying Treatment

Kiln Drying Treatment

Poles Role Cut

Poles Role Cut

IXW Logo

IXW Logo

Dressed and Natural Drying

Dressed and Natural Drying

After Treatment

After Treatment

Replanting Forest

Replanting Forest

We always listen

We have a dedicated support centre for responding to all enquiries.

Our trained agents are on hand to answer any questions via email, web contact form or telephone.

They aim to respond to general enquiries within 36 hours and any urgent queries within 48 hours.

Streetpoles Installed

Telepoles Installed