Our network in Preston

Overview

IX Wireless broadband is now available to residential and commercial properties in Preston.

People living in Preston can now get gigabit ready download speeds of up to 900Mbps. The super-fast IX Wireless network supports homeworking, gaming and streaming, all at the same time.

IX Wireless uses fixed lines and telegraph pole infrastructure technology, to deliver fast and reliable broadband speeds at an affordable price.

Because we're not a traditional 'dig and cover' operation, we install ground-breaking technology faster, cheaper and more effectively than anywhere else in the world.

Our installations require minimal construction or excavation work, so we don't negatively impact the local community or the residents' day-to-day lives. There are no road closures, traffic congestion or noise pollution.

Ending digital exclusion in Preston

IX Wireless believes everyone has the right to access the internet, even if they can't afford the monthly payments. That's why we've committed to giving away 20% of our network coverage to schools, charities, churches, mosques and local authorities.

It's part of our Internet for everyone campaign. Our current partners include the charity Age UK. The free broadband we provide is helping older people stay in touch with loved ones and live more empowering lives.

We're also working with Preston based social landlord specialist Onward Homes, to ensure tenants have access to essential digital services.

"Accessing the internet is something that most of us take for granted but it's simply unaffordable for some families," says Scott Brereton, Social Investment Officer at Onward Homes. "Working with IX Wireless has enabled many families across our neighbourhoods to have free internet access."

Planning considerations

Code powers from Ofcom grant us permission to construct and maintain electronic communication networks and infrastructure on public highways.

Our code power licence is classed as 'permitted developments,' so we don't have to apply for planning permission before beginning a new build.

We voluntarily comply with the 2016 code of practice on the siting of our cabinets and poles. We carefully consider the location of every piece of network infrastructure, ensuring that every project we undertake causes minimal disruption to communities and the natural environment.

Our telegraph pole supplier is certified by the Programme for the Endorsement of Forest Certification (PEFC). PEFC is an international, non-profit, non-governmental organisation, promoting sustainable forest management through independent third-party certification.

All the wood used for our poles is sourced and treated by sustainability experts, working in line with strict environmental, social and economic standards.

Communication strategy

We maintain an open, transparent and consistent communication strategy with the public, during every stage of a network installation and we encourage members of the community to offer any feedback or suggestions for improvement.

Our communication policy includes:

  • keeping the local community informed on upcoming build works with site notices no later than four weeks in advance.
  • introduction letters posted no later than three weeks in advance.
  • confirmed start date letters posted to local properties no later than ten days in advance.
  • local news stories and coverage, announcing the network's arrival and benefits to the community.

We also reach out to local organisations and charities, to discuss how we can support and benefit them.

How the network delivers fibre broadband

Our cabinets are directly linked to the local telephone exchange, which sends fibre to the cabinet.

Our telegraph poles then carry fibre cables overhead from the cabinet to our transmitter (broadcasting mast).

The fibre signal is then sent wirelessly from the transmitter to a small receiver fitted to the property.

The transmitter is cabled directly to the router, guaranteeing full-fibre speeds.

We use sustainable materials

Our telegraph pole supplier is certified by Programme for the Endorsement of Forest Certification (PEFC). PEFC is an international, non-profit, non-governmental organisation that promotes sustainable forest management, through independent third-party certification.

It means all the wood used for our poles is sourced and treated by sustainability experts, working in line with strict environmental, social and economic standards.

Cut Timber

Cut Timber

Raw Timber

Raw Timber

Surface Cleaning

Surface Cleaning

Cleaned and Dressed

Cleaned and Dressed

Dressed and Natural Drying

Dressed and Natural Drying

Kiln Drying Treatment

Kiln Drying Treatment

Poles Role Cut

Poles Role Cut

IXW Logo

IXW Logo

Dressed and Natural Drying

Dressed and Natural Drying

After Treatment

After Treatment

Replanting Forest

Replanting Forest

We always listen

We have a dedicated support centre for responding to all enquiries.

Our trained agents are on hand to answer any questions via email, web contact form or telephone.

They aim to respond to general enquiries within 36 hours and any urgent queries within 48 hours.

Streetpoles Installed

Telepoles Installed